Monday 13 June 2011

London Eye

I've always told Dude that 'the big wheel' was broken when we've been in London. I have seen the queues and knew trying to wait in them with the Dude would be a nightmare. He doesn't 'do' queuing for very long as he doesn't understand what he's waiting for because of his Autism. Checking their website London Eye I found that I could cut down the majority of the waiting time as he had a disability. I thought I'd chance it to see how he coped now that he was abit older.

Getting to the Eye you need to walk past the steps to the south side of Westminster Bridge and take the first left. This takes you the step free way.

I found it quite stressful for both of us trying to get our tickets from the ticket office. Staff directed us to the fast track ticket desk but with the amount of people and the narrow walkways it became an adventure to get to the desk. Then leaving was just as difficult.

Taking our tickets to the fast track entrance a staff member took us to join the queue at the bottom of the ramp. We still queued for a while and Dude only got a little stressy. Once we reached the front of the queue the staff we're lovely to Dude and they radioed to say that a wheelchair was boarding. The wheel was stopped briefly and a ramp was put down for us to get on. I was able to position Dude at the edge facing towards Big Ben and Buckingham Palace. He spent most of the time looking for the rubbish boats ferrying London's rubbish up the river.

The view's pretty good and you see allot of the sights from up there.
Getting off was the same as getting on. Wheel was stopped and ramp laid down.

I think they do pretty good for disabilities but think the fast track desk should be moved to an area that's easier to get to with the amount of people going through there.

Sunday 12 June 2011

Lyceum Theatre London

We had been to a theatre show once before. Last time was in the Sheffield Lyceum and to see a small scale show aimed at young children. I was desperate to take Dude to a London musical and knew he would love The Lion King at London's Lyceum Theatre and I wasn't wrong!

Most people can manage to get tickets from the box office on the day or for the next couple of days but as there are only a few wheelchair spaces it is advisable to pre-book. The spaces for wheelchairs and their companions are in the stalls, thus making them the most expensive tickets but you do get the wheelchair user and one carer at a reduced rate. It does mean, however, that if you have a large party, you will have to pay the top price if you want to sit together. For The Lion King show, the stalls are the place you want to be though. The cast run down past the seats in full costume and Dude thought it was fantastic that an Elephant walked past him.

If you do want to buy or pick up your tickets from the box office there are allot of stairs at the entrance and no disabled access. I wasn't told this when booking my tickets and when I went to collect them before our performance the staff member at the door had first asked me to leave my 5yr old Dude outside and join the queue inside to pick up my tickets. I refused to leave him and so he did then ask me for my reference number and went and got them for me.

The entrance into the Lyceum is also stepped but if you make yourself known to the door staff they will open the step free access doors to the stalls. There are disabled toilets as you walk down the corridor which are locked at the beginning and end of the performance but staff will open them for you if you require them. There are lots of staff members around so you shouldn't find it difficult to get access to them. During the performance these are they only toilets open as the cast need to use the other areas and so the area is not accessible to anyone until the interval. I'm not sure if the other toilets are open during the interval.

We used the disabled toilet before the performance and a staff member took us and waited outside. I hadn't realised that the seat was raised (as i don't often come across that whilst using toilets when out). The Dude managed to pee under the seat and soaked all his lower clothing including splints and shoes. As he hasn't been dry in the day long I carry spares but not socks and we only have one set of splints and boots. I quickly cleaned up the Dude and changed him to his spare clothes. Opening the door I asked the staff member (I wish I'd got her name) if it was possible to get a bag to put his wet clothes in. She apologised (which she didn't need to as it was totally my fault we had the accident) and asked me if he could still wear his splints and boots. As I hadn't any spare socks I told her he couldn't so she asked me to give her my bag of wet clothes.
We found our seats and enjoyed the first half of the performance. Dude was loving it so much that he asked to sit and wait for it to start again and not go anywhere. Whilst sat waiting another staff member approached us with a bag. Inside was Dudes clothes, splints and boots all washed, dried and ready to wear. Never have I come across this before. No-one has helped us when we've had an accident of this nature in the past. All I can say is wow! I'm so thankful to the staff at the Lyceum Theatre London.

I can't wait to take Dude to see another musical. I hope we have just as good an experience as we did here!

Saturday 11 June 2011

Rainforest Cafe, UK

Rainforest Cafe

This place is so awesome! Not only is there moving animals WITH sound (the fish are real) there is even a thunder storm ever 30 minuets minus the rain. AND the food is yummy!

To enter the cafe you walk through the shop which is level access. There are quite allot of stairs to the restaurant but if you book in advance the staff will take you through the Trocadero to use the staff lifts to the lowest floor.

We arrive well before our booked slot and Dude did great at waiting for our staff helper to take us round to the lift. The talking tree and moving snake helped to entertain him. The fact he had bought a Lion hat also kept him entertained. He did however keep asking random people if they wanted their photo taken with him. All declined thankfully but all interacted with him great.

Once we were at our table the manager asked me if I wanted him to send people down to sit in the same area so we wasn't alone down there. I wasn't bothered but appreciated the consideration. Our waiter was very good and our food arrived swiftly. We was asked a couple of time whether everything was OK which it was.

Our table had a chimp hanging from a tree above us and Dude had a lovely conversation with him (the chimp didn't move nor make sounds but we'll humour the child wont we? *wink* ) Apparently the monkey called me a naana.



The disabled toilet was on the same floor. It was kept clean and tidy with allot of room.

Overall we absolutely LOVE the Rainforest Cafe and plan to visit again very soon!

Friday 10 June 2011

Sealife London Aquarium


Dude and I took a trip to Sea Life London Aquarium.
Joining the queue a staff member directed me to the fast-track queue as I was there with a wheelchair. The queues are separated by those posts with the fabric strips that spring back if you unhook them. Going round them was tight at points and I had to move some over to get through. We had arrived early as I knew Dude wouldn't queue for long and I was expecting to be in the regular, none fast track queue. We ended up queue for approximately 10mins and I went in free as a carer.

There are lifts to all floors but Dude did find getting to see the fish hard as there were allot of people and some tanks were positioned either too high up or at an angle so all he could see was water. He did however have a great view of the penguins and I had to make him leave.

The staff were all very kind and helpful. Some were stopped by Dude and asked if the knew about fish and all responded appropriately to him. He had his photo done at the green screen and tried to charm the lady into letting him keep the coat they'd put on him for the photo. She also was able to reply to him without causing major meltdowns, though I did help her with that one too :)

The shop was easy to navigate but then I got abit lost as when I exited the shop I was met by steps and had to ask for directions to get out. I was directed towards the cafe as there was a step free exit there. The staff member however, in her bid to be helpful, sent us down the corridor for the Fright Club exhibition and subsequently the Dude did get frightened.

Despite the tanks Dude couldn't see in and the episode of fright, we did have an awesome day. Staff were kind and helpful and we didn't have any problems with access. We didn't get to check out the toilets but there are disabled toilets present.

Thursday 9 June 2011

Regents Park, London

We've been to London :)
Really this blog post should be about transport but I'll save that one for later.
We decided to go see some flowers as Dude likes to smell them and look at all the different types so headed off to Regents Park. Dudes never been before so was a nice change from our normal activities when we visit London.

We took one of the many accessible buses into London itself. We stayed in North London and luckily there is a bus that runs right from where we stay to Trafalgar square, going through Camden Town (Handy for London zoo) Russel Street (British Museum) and Warren Street where we got off to get to Regents Park.

The paths in the park are all hard surfaced and was really easy to push him around. Mostly flat. I think there's a slight hill in some parts but must of been easy to manage the wheelchair or I'd have remembered.

Dude loved looking at (and taking tons of pictures of) the flowers. We stopped off at The Honest Sausage cafe where the food was pretty good. They used, what we call, proper sausages and bacon in their sandwiches/rolls and we all enjoyed them. They even gave us free hot drinks with our food which was a bonus. Prices are around £4-£5 a sandwich, which is to be expected in central London, but in my opinion it was worth it. Obviously eating outside you do have to keep an eye out for thieving pigeons as one family found out! The wooden tables don't allow for wheelchair access to them but there are some metal table and chairs under their sheltered area which you could get a wheelchair too. The entrance to the shop is level, though with lots of people in may become difficult to turn and exit, I do suspect that people will move though.



We decided we'd take dude on the boats before he gets to big and heavy to lift. There are steps down at the entrance for the boating lake but the staff directed us to a gate abit further down which made it step free. Getting on to the boats isn't step free and they don't have any accessible boats, but the staff were very helpful and even lifted Dude to and from the boats. They wasn't even bothered when he decided it would be fun to blow their whistle and flap like mad whilst they were lifting him.
All children are required to wear life jackets and the staff make sure the children are seated whilst they prepare the boats for them. There's an option between pedal or rowing boats. Since I have bad knees and it would be impossible to hold Dude up and pedal we opted for the rowing boats. He loved his half hour on the lake and we have now got very special memories. We're unlikely to do anything like it again (unless we find an accessible boat) as he's just getting too big.



We ended the day by taking a walk to the rose gardens.



Regents Park - thumbs up to the boating lake staff for there awareness to disabilities.
Park and Gardens - lovely accessible walk with lots of benches around to take a rest.
The Honest Sausage - accessible and good food, though watch out for the pigeons